Store POLICIES
Shipping
Australian Shipping
Free standard shipping for orders over $80
Express shipping $12
Standard shipping $7
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International Shipping
Standard shipping / New Zealand $17
Standard shipping / UK $20
Standard shipping / US $21
Standard shipping / Canada $21
Please enquire if your location is not listed and I will be happy to provide a shipping quote.
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COVID-19 Delay
Please note your parcel may experience a delay due to COVID-19. All shipping services are experiencing delays as a result of increased parcel volumes, reduced freight flights and reduced staff capacity at distribution centres.
Enquiries
Wholesale
Wholesale stockist enquiries welcome, please enquire via the form below with your business name and location.
Custom Orders
Have a particular colour, size or design in mind? Custom orders welcome! Please enquire via the form below and I will be happy to discuss your creative direction.
Product Care
Storage
Handmade pom poms and tassels are delicate by nature, to keep them in their best form appropriate storage is recommended. Earrings are best stored hanging at length. Pom poms can be lightly dusted with a soft brush or microfibre cloth. Tassels can be reshaped by hand or using a soft, thick toothed comb. Avoid contact with perfumes and cosmetics as these may tarnish or stain your product. All designs are best stored in a cool, dry environment.
Returns Policy
Earring Hygiene
For safety and hygiene purposes earrings can not be returned or exchanged.
Conditions of Return
Unfortunately returns are not available due to change of mind. If unfortunately products are deemed faulty either a repair or replacement will occur. Any return postage costs will be covered by the buyer. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Natural Variation
Handmade Variation
Due to the nature of handmade items slight variation may occur across products.
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Screen Variation
Please note colour representation may vary across screens and devices.